Contact

Contact Us

Get in touch with us!

 

pORT ELIZABETH

86 Heugh Road
Walmer
Port Elizabeth

Email us at: info@thecottonmill.co.za

Call us on: +27 (41) 581-2798

CAPE TOWN

70 Edward Road

Tygervalley

Cape Town

Email us at: tygervalley@thecottonmill.co.za

Call us on: +27 (21) 910-1066

Please take note all items are made to order and production is between 4-8 weeks depending on the items ordered.

Items can either be collected from our warehouse in Port Elizabeth, or delivered nationwide.

Please contact us for a delivery fee, which will be calculated according to load size.

    refund and return policy
    OVERVIEW

    Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it.

    Only furniture ex stock is eligible for a full within the 7 day period. If you are not happy with the quality we will undertake to rectify the issue or exchange your product

    REFUNDS

    The Cotton Mill strives to uphold the highest quality standards on all furniture that we manufacture.

    Custom made furniture is not eligible for a refund, however get in touch with us and let us know what you are not happy with and we will try our utmost to rectify.

    All items bought ex stock are eligible for a 7 day full refund. Delivery and collection fees are applicable

    Refunds are processed within 5 working days once items have been returned.

    To lodge a case send an email to returns@thecottonmill.co.za or contact us on 0415812798.

    NEED HELP?

    To lodge a case send an email to returns@thecottonmill.co.za or contact us on 0415812798.

    Our new cape town store!!!