FAQ

What is full-grain leather

 

Since we first opened our store in 2007, we have always subscribed to the philosophy of offering only the best full-grain leather on all our couches. We believe that each piece we manufacture should not only be a feature piece in your home but also an investment.

In using full grain leather, you as a client are guaranteed of having a leather that will never crack or peel off, which is a trademark of split leather. Unfortunately in the current market place these split leathers are usually sold as genuine leather and thus the end consumer is not adequately informed as to what they are purchasing.

Full-grain leather is the top layer of the hide and essentially where all the strength of the hide lies in. The vertical fibres of this part of the leather make it the strongest and most durable part of the hide, it will not crack or peel, tear or puncture.

Its is treated with aniline days that will keep the natural softness and characteristics of the hide. Part of the beauty of full grain leather is that each hide is unique and every piece tells the story of the animal. Only the best hides are selected by the tanneries for this use.

 

Full Aniline vs Semi Aniline

 

Full-grain leather is tanned in two different ways, full-aniline and semi- aniline. Full-aniline leather is traditionally accepted as being the best and most expensive leather available. The tannery will choose only the cleanest hides for this finish as any blemishes in the leather will not be covered with this finish. With minimal processing, aniline hides proudly display the hallmarks of genuine leather such as fat wrinkles, growth marks, healed scars, insect bites and scratches.

This leather becomes more beautiful with age, with the natural patina developing a deep character over time. Like a good piece of marble or a beautiful piece of timber, an aniline leather will change, mark and stain, softening into its rich patina with age.

With no protective layer of coating on the surface these leathers are soft to the touch and thus make a very comfortable upholstery option. This leather does require more maintanance and care over time.
This leather does need an extra amount of care and needs to be kept away from direct sunlight as the UV rays will start fading the leather over time. As this leather does not contain any protective coatings it is also susceptible to absorbing spills and stains over time.

Semi-Aniline leather is also a full-grain leather and a slight pigment is applied on to the hide for added protection against spills and fading from UV rays. This leather is usually a better option in high traffic areas due to its protective quality. The light pigment on leather helps protect, smooth and give an even coloration on the leather. Natural marks will not be as visible as full-aniline leathers as the pigment will blend them in with rest of the hide.

We at the Cotton Mill recommend selecting leather type on the application and level of comfort required.

 

How to treat my leather couch

 

We recommend that all leather couches should be kept away from direct sunlight and other heat sources as once the leather starts showing signs of fading, that leather cannot be re-died to restore the original colour.
With a soft cloth go over the leather to brush off any dirt or dust that might have settled. You can also use a damp cloth to remove any dust and dirt that might have settled in the pores.

You can use a PH neutral soap such as Dove to remove any stubborn dirt or stain marks from your leather.
Once every 3-4 months we recommend to condition your sofa with Plush hide food to maintain the softness of the leather and give your couch a new lease of life. (Please note that Hide food only to be used on semi-aniline leathers)

As tempting as it may be to use harsh cleaners or detergents, refrain from using them as it could do futher damage to the leather.

We recommend all full-aniline couches should be scotch guarded for added protection against stains.

 

What fabrics does Cotton Mill offer

 

We at the Cotton Mill work with all the major national fabric houses and thus offer a large variety of fabric designs and colours. All the fabrics we offer are SABS approved and are subjected to the Martindale test and have a count of 30 000 rubs and above. These are contract fabrics and are very durable for high traffic areas in your house and business. We offer various types of compositions depending on the look and use you require.

Additionally we offer a scotch guard option on all our couches for that added protection.

 

How to maintain my fabric couch

 

We recommended regular vacuuming of the couch to remove dust and dirt. For minor spills and spot cleaning use a damp cloth and a small amount of mild detergent to wipe down the fabric and let the fabric air dry. Cotton Mill offers fabrics that are fully machine washable at home. Always check with us what the best way is to clean your specific fabric.

 

What guarantees does the Cotton Mill offer

 

Every piece of furniture that leaves our factory is carefully inspected and has passed our quality test. All Cotton Mill sofa’s are offered with the following warranties

30 year on the frame
5 year on solid high density foam
5 years on webbing and springs
2 year on all seams and stitching

Guarantees do not apply to defects or damage arising from negligence, abuse or misuse as well as improper maintenance. Your guarantee only applies to the original purchaser of the product, please keep your original invoice in the event of a claim.

 

What wood does the Cotton Mill use

 

We only use solid kiln dried hardwood on all our furniture. We have chosen to use predominately French and American Oak as well as American Ash. We manufacture all our wooden furniture using various thicknesses and cuts of the timbers depending on what finish and look you require.

 

How to maintain my wooden furniture

 

Timber is a natural material and therefore each piece will have a varience in colour, grain and natural blemishes. Solid wood timber will expand and contract depending on the temperature and humidity varience over time. Avoid placing your wood furniture is direct sunlight, damp areas and areas with irregular or extreme temperature variance, such as heaters, fireplaces and airconditioning units. This will limit the amount of warping.

Do not place hot surfaces directly onto the surface of the wood and use place mats or coasters to protect against dampness and heat on the table.

We offer various sealants on all of our wooden furniture pieces. We recommend that you regularly dust with a soft cloth and wipe occasionally with a damp cloth. If there are any spills dab the affected area with a soft cloth immediately and use a damp cloth to wipe away the excess spill. For stubborn stains use a damp cloth with a PH neutral soap such as dove.

The use of abrasive and household cleaning products is not recommended as this can strip the original sealant of the furniture.
Speak to the Cotton Mill team and see what wood and sealant will be best for your product.

 

How long does it take for my order to be delivered

 

Cotton Mill manufactures all the products you have seed on our website. All of our products are made to order and we will customize to your individual needs. Our lead time for all upholstered furniture is 4-6 weeks. Our lead time on all wooden furniture is 6-8 weeks. Once your deposit has been received we will confirm an exact delivery date with you and inform you once the furniture is ready so we can arrange all delivery details with you.

 

Where do you transport to

 

We have delivered furniture all over the world since we opened our doors. We are based in Port Elizabeth and we use a network of our own delivery vehciles as well as professional funiture courier companies to ensure that you receive your furniture in a timely and profesionall maner.
We also work closely with a range of export agents as we are based on the doorstep of the Port of Coega. We can arrange exporting of furnture that will be delivered to your home no matter what part of the world you live in.

 

How do I order

 

Decide on the design, size and material you require. Send us an email on our online querry link or email us at info@thecottonmill.co.za. One of the Cotton Mill sales team will be in touch with you run you through the process to help you decide what furniture is best for you. We require a 50% deposit to begin the manufacturing process and the 50% balance once the furniture is complete and before we deliver. We cannot unfortunately deliver any furniture if the outstanding balance amount has not been settled in full.